If you purchase from our website, after completing the purchase, users cannot make a refund under normal circumstances. If you need a refund for the following reasons, you can contact us and provide a reasonable explanation for the refund:

• Compatibility issues between our app and the customer’s hardware, which cannot be resolved by our technical department.

• Other major technical problems that cannot be resolved.

• Incorrect purchases and requests for replacement with other products from our product list.

• Repetitive purchases due to platform errors.

• Even after contacting our support center, the account cannot be activated.

If you purchased from our APP, we cannot process a refund directly. For orders purchased through third-party platforms such as the App Store and Google Play, customers must contact the platform to process a refund.

Picsman PRO is a monthly or yearly subscription. Subscriptions will automatically renew on the expiration date unless canceled before your next billing date.

You may cancel your subscription at any time. After cancelling your subscription, your subscription will continue until the next billing date.

If you purchase from our website, you can cancel your subscription through the following steps:

1. Open the website homepage and click your profile photo in the upper right corner.

2. Click the "Your Subscribe" button to enter your subscription page.

3. Click the "Cancel Subscribe" button.

4. After confirming your subscription information, click the "Cancel" button and your subscription will be cancelled.

If you purchased from our APP, you can cancel your subscription according to the methods provided by Apple and Google Play:

• Apple: How to cancel a subscription from Apple

• Google Play: How to cancel a subscription from Google Play

If you have any questions or concerns about this Picsman Refund Policy, please contact us at: support@picsman.ai